ࡱ> ;:j"( / 0LDArialpTLh0Wo 0" ` .  @n?" dd@  @@`` h0 $     0AA@wʚ;ʚ;g48d8d00ppp@ <4dddd 0LT <4!d!d. 0L80___PPT10 pp&Unit 1 The Travel and Tourism Industry,Structure of the travel and tourism industryTypes of transporth The most common types of transport in each of these categories are: Air  scheduled services, charter flights,  no frills carriers, air taxis; Road  private car, coach, taxi, bus, bicycle; Rail  regional services, inter-city routes, high-speed services, steam trains; Sea  ferries, cruise ships, yachts.jEZZEI+K! Air travel The British Airports Authority (BAA) is the largest single airport operator in the world. It was established in 1987 as a private company and now operates 7 of the UK s busiest airports: London Heathrow; London Gatwick; London Stansted; Glasgow; Edinburgh; Aberdeen; Southampton. It also has interests in airports overseas and serves 230 million passengers per year in all its locations. PP]PpP]p Rail travelp The UK rail network has suffered from under investment over many decades, but the government is investing 60 billion over the next 10 years to develop a bigger, better and safer railway system. There are three bodies to oversee this upgrading: The Strategic Rail Authority (SRA)  deals with all train-related matters, such as planning and co-ordinating the rail networks; The Health and Safety Executive (HSE)  looks after health and safety on the railways; The Office of Rail Regulation  is independent of the government and regulates the national rail network.:PBPB Travel agency branches in the UK!!(_ Thomson (860) Going Places (670) Thomas Cook (616) First Choice (202) Source: ABTA, May 20054FGTour operators Tour operators can be grouped into one of the following four categories: Mass-market operators; Specialist operators; Domestic operators; Incoming tour operators.KZ 'Regulatory bodies in travel and tourism(((* Regulatory bodies exist at different levels in travel and tourism: Global  bodies such as ICAO (International Civil Aviation Organisation) regulate international air transport services; European  the European Commission introduces consumer protection measures for travellers, such as the Package Travel Regulations and Distance Selling Regulations; National  the UK government is responsible for legislation concerning, for example, health and safety at tourist attractions and airport security; Local  local authorities carry out a great deal of work on matters such as trading standards and inspections of hotels, restaurants and other food premises.|GPOPGs   Hospitality sector The hospitality sector is a significant employer in the UK, as the following June 2003 figures from the DCMS website indicate: Hotels and other tourist accommodation (392,700 employees) Restaurants, cafs, etc. (590,400 employees) Bars, pubs and nightclubs (568,200 employees).ZZ   Public sector travel and tourismNational  through the work of government departments, national tourist boards and government agencies; Regional  activities undertaken by regional development agencies (RDAs) and regional tourist boards (RTBs); Local  through local authorities.@ _e,&  UK National Tourist BoardsVisitBritain  responsible for promoting the whole of Britain abroad and England to the British; Wales Tourist Board  concerned with improving the economic and social prosperity of Wales through effective marketing and development of tourism; VisitScotland  exists to support the development of the tourism industry in Scotland and to market Scotland as a quality destination; Northern Ireland Tourist Board  responsible for the development, promotion and marketing of Northern Ireland as a tourist destination.dZ Uyj$    ` 33` Sf3f` 33g` f` www3PP` ZXdbmo` \ғ3y`Ӣ` 3f3ff` 3f3FKf` hk]wwwfܹ` ff>>\`Y{ff` R>&- {p_/̴>?" dd@,|?" dd@   " @ ` n?" dd@   @@``PR    @ ` ` p>> $(    6  `}  T Click to edit Master title style! !  0  `  RClick to edit Master text styles Second level Third level Fourth level Fifth level!     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