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Introduction to Cabin Crew eBook (Kindle Edition)

Introduction to Cabin Crew eBook (Kindle Edition)
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Our Price:  £9.99

This is a Kindle eBook version of our popular textbook available from Amazon - you don't need a Kindle to read it! Can be viewed on PCs, tablets, smartphones, etc.

Product:  ISBN9780957628427K
Author:  Beverley Goodman
Publication Date:  1 April 2015
Format:  Kindle eBook
Extent:  96 pages


The purpose of this book written by Beverley Goodman is to develop your knowledge and understanding of the role of airline cabin crew. It seeks to dispel myths, to be informative and to encourage you to achieve your personal goals.

The book is structured around the 6 compulsory Units of the Level 2 Introduction to Cabin Crew Qualification offered by a number of awarding bodies (exam boards). Currently, these include Edexcel/BTEC, NCFE, City & Guilds and Ascentis. The book is also designed to be relevant to a variety of other cabin crew training and education courses. It is a useful revision tool and will prove helpful when completing tests, assignments and interviews.

Units covered in the book:

•  Unit 1: Working as cabin crew
•  Unit 2: Airline health, safety and security
•  Unit 3: Aircraft emergency situations
•  Unit 4: Dealing with passengers on board an aircraft
•  Unit 5: Cabin service – selling techniques
•  Unit 6: Making passenger announcements on board an aircraft
 
 
Before embarking on a successful teaching career, Beverley Goodman worked as a member of cabin crew for the UK’s largest charter airline. She progressed from a junior role to recruiting, training and managing other cabin crew for the 12 years she was with the company. This wealth of experience provided an excellent foundation for 20 years of teaching vocational travel and tourism courses.

How much do you charge for delivery?

  • All online orders placed on this website are delivered free of charge to UK addresses. Please contact us for an overseas shipping quote.
  • Orders placed by post, fax and phone attract the following delivery charges: £3.00 for the first book/CD-ROM, plus £2.00 for each additional book/CD-ROM (up to a maximum charge of £7 per order). These rates are for delivery within the UK. 
  • There are no delivery charges for our downloadable eBooks and eUnits - anywhere in the world! 

When will my order arrive?

  • UK orders are normally despatched within 24 hours and delivered within 3-5 working days
  • You will be sent an email to confirm despatch of your order
  • If you have one, we recommend that you arrange for delivery to a work or business address since the majority of our parcels will not fit through a standard letter box
  • Delivery times for international orders vary - you will receive a delivery estimate with your quotation

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