Catalogue

(online orders only)

Latest Reviews

Rating:

Unit 2 Airline Health, Safety and Security Digital Teaching Pack

Cabin crew pack

Thursday, 23 August 2018 | Susan

I found this pack very useful when planning our ncfe course. Will buy more when needed.

Rating:

Subscription to Online Resources (12 months)

videos good

Saturday, 21 July 2018 | Jenny

Like the videos. Thx

Unit 15 Working as a Holiday Representative eUnit (2010 specifications)

3 for 2

Zoom

Our Price: £9.99(Inc. 20% VAT)


Version:	eBook for personal use by single user: £9.99 eBook for VLE network 12-month licence: £29.99 eBook for VLE network 24-month licence: £39.99

(1 Review)

Browseinside...

Product: 1017
Author: Ray Youell
Publication Date: 19 November 2010
Format: eBook PDF
Extent: 34 pages

You may also like:

Unit 6 Preparing for Employment in Travel and Tourism eUnit (2010 specifications)

Mix & Match! - 3 for 2 on all Level 3 eUnits! Choose from 21 popular topics - add any 3 eUnits to your basket and pay for just 2 (automatic discount applied at checkout). Or buy 6 for 4 or even all 21 for the price of 14!

Description
Author Details
Customer Reviews (1)

This is a PDF of Unit 15 Working as a Holiday Representative available for instant download. It includes exactly the same material found in this unit in the textbook Travel & Tourism for BTEC Level 3 Book 2 (3rd edition) by Ray Youell - an icebreaker, student activities, case studies, student test, assignment, etc. - but allows you to carry out full text searches for topics and link directly to all the websites featured in the unit.

Unit Overview

In this unit you will learn about the roles, duties and responsibilities of different types of holiday representatives who work overseas. The unit also gives you the opportunity to examine the legal responsibilities of reps and the part they play in providing a healthy and safe holiday environment for customers. You will also have the chance to practise your social, customer service and selling skills when dealing with a range of situations that reps encounter, such as organising a welcome meeting for guests.

What can I do with each eBook version?

eBook for personal use by single user - this PDF can be read on a PC, tablet or mobile by a single purchaser. Printing is allowed, but uploading to a VLE network is strictly prohibited.
eBook to upload to a VLE network (12-month licence) - this PDF can be uploaded to a secure, closed VLE network and accessed by staff and students at the purchasing institution for one year from the date of purchase. Printing is allowed.
eBook to upload to a VLE network (24-month licence) - this PDF can be uploaded to a secure, closed VLE network and accessed by staff and students at the purchasing institution for two years from the date of purchase. Printing is allowed.

Copyright Notice: our eBooks have an embedded code to detect copyright infringements, including unauthorised sharing and uploading.

Browseinside...

Also available in printed format in this textbook.

Ray Youell has more than 25 years’ experience of the travel and tourism industry and academic work. He has been writing textbooks for more than 15 years and is regularly consulted by government departments and awarding bodies on a range of issues concerning travel and tourism teaching and learning. Professionally, Ray is a member of the Tourism Society and the Society of Authors.

Average Rating (1 Review):

Write a Review and share your opinions!

Rating:

Unit 15 Working as a Holiday Representative

Saturday, 29 September 2012 | Cheryl-Wilkinson-Rhos-on-Sea-UK

An excellent resource as i did not require all the units included in the book so excellent for what i needed

2 of 2 people found this review helpful.

Customers who bought this item also bought:

Unit 14 Specialist Tourism eUnit (2010 specifications)
£9.99

Unit 10 Business Travel Operations eUnit (2010 specifications)
£9.99